This policy applies to (United Kingdom and Ireland) orders. This policy is designed to ensure that you are aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Free Shipping On All Orders.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Order cut off time will be 05:00 PM (GMT) Greenwich Mean Time (London).
Order handling time is 3 - 5 business days (Monday to Friday).
Generally, shipments are in transit for 7 – 10 days (Monday to Friday).
C. DELIVERY TERMS
We use the ParcelForce to deliver our orders in the United Kingdom and Anpost for Ireland.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at firstname.lastname@example.org.
If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
F. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please get in touch with customer service with the next steps.